NE Software Training Solutions, LLC (NESTS), founded by
Cindy Vincent, is a women-own business that dedicates its resources to
providing our clients with professional training and certification on their
office software and hardware. Our professional training and certification, in
conjunction with our consulting services, help our clients to plan, manage,
trouble-shoot and stay on top of computer technology. Additionally, NESTS
provides executive coaching, facilitation, organizational development, safety,
leadership, and management training courses tailored to address the specific
needs of our clients.
Services
Offerings
Instructor-Led
Private Classroom Training
NE
Software Training Solutions, LLC’s Instructor-Led Training Program is a
fully supported, hands-on classroom training solution conducted at either
that company's training facilities or facilities arranged by NESTS. With
this training option, students will directly benefit from the knowledge of
experienced instructors who are
experts in their fields and are dedicated to presenting even the most
technical courses in a way, which is clear and easy to
understand.
Our
training curriculum is customized specifically to your needs and classes
are conveniently scheduled in part- and full-day sessions, so that you can
reduce your out-of-office time or accelerate your learning.
On-site
Training
On-site training permits companies to adapt our courses to
their organization's specific environment, goals, delivery mechanism, or
curricula needs.
Public
Enrollment Classes
State-of-the-art computer training facilities, small
classes, challenging, well-structured hands-on exercises, and convenient access
to first-rate materials and instructors are all elements of our truly effective
training programs.
One-on-One
Training
One-on-one instruction is personal, step-by-step learning
for your specific needs with a private instructor by your side. Whether you are
a novice or experienced computer user, you can benefit from private computer
instruction.
E-Learning
E-Learning training offers high quality, self-paced training
that helps individuals achieve their goals conveniently anytime, anywhere - 24
hours per day, 365 days per year!
Computer-Based
Training (CBT)
CBT is a flexible, convenient, and cost-efficient method to
impart knowledge. It captivates your audience with stimulating explanations
that make use of cutting edge multimedia techniques including graphics,
photographs, animation, sound, motion video and simulations.
Professional
Development Training
Professional Development Training solutions fit every
learning style and delivery. We provide both standard and customized classes
either on-site or at one of our training centers.
Project
Management Training & Consulting
Project Management Training and Consulting services focus on
project management improvement initiatives. Your immediate benefits and
sustainable value include – higher quality of products and service; lower cost
of products and services; an increase in customer satisfaction; reduced cycle
time; and so much more!
Facilitation
Training & Consulting
Whether you are leading a task force, establishing
performance objectives in a quality team, or working with executives through
strategic planning - the key is effective facilitation techniques. The workshop
familiarizes you with techniques and terminology with emphasis on getting the
session started, focusing the group, managing dysfunction, and building
consensus.
Safety
& OSHA Training
Our Safety & OSHA Training services include safety
training and guidelines for implementing effective safety programs. Our
experienced, professional trainers will present safety training and information
that is practical and applicable.
Professional
Development Workshops
Develop your employees
to build your business...
Employees’ technical skills are not enough in today's
business environment to achieve your organization’s success. Your employees
must be able to work and communicate effectively with one another, think
creatively as teams and individuals, and deliver quality service to customers.
Our Professional Development Workshops are designed to meet the individual
needs of employees at any level of your organization. We will train your
employees in:
Developing more meaningful and productive relationships
Working more effectively with others
Better communicating thoughts and feelings
Listening to others' ideas
Setting goals and sharing information
Dealing with conflict and stress
Solving problems
Making decisions that others will support
All of our Professional Development Workshops can be
uniquely tailored toward the objectives of our clients and include follow up to
ensure effectiveness. If you do not see the course you are looking for, or if
you need a course outline, please contact us at 603-894-4801 or email
training@nesoftwaretraining.com.
Workshop Formats
Half-Day
Full-Day
Multi-Day
Long-Term
Consulting Contracts
Workshop
Methods
CBT
e-Learning
Instructor-Led
Classroom Training
One-on-One
Training
Workshops
Communications
Course
Development and Training
Interpersonal
Communication
Oral
Presentation Skills
Productivity
and Communication
Written
Communication Skills
Communicating
with Employees
Leadership
Better
Business Writing
Change
Management
Coaching for Development
Conducting
Effective Interviews
Conflict
Management
Effective Communication in the Workplace
Effective Meeting Skills
Effective Performance Appraisals
Facilitation
Skills for Team Leaders
Handling
the Difficult Employee
Improving Process Performance
Leadership
Skills
Listening
Skills
Managing Performance
Mentoring
Quality
Customer Service
Sexual
Harassment in the Workplace
Strategic
Planning
Supervision Skills
Team Building
Time
Management
Career
Development
Self-Empowerment
Managing
Diversity
Stress
Management
Teamwork
Categories
Building
Effective Workgroups
Building Team Synergy
Conducting
Meetings
Facilitating Teamwork
How to Work Effectively in a
Team
Meeting Techniques for Team Leaders and Facilitators
Problem
Solving and Decision Making
Unlocking Innovative Thinking
Other
Good
Manufacturing Practices (GMP)
OSHA
Training
Quality
Assurance Training
Workplace
Safety Training
Authorized
Training Partner Program
Overview
Leave
the training to us…
NE Software Training Solutions, LLC’s (NESTS) Authorized
Training Partner Program focuses on software companies whose areas of expertise
are development, reselling and implementing, not training. Our Partner Program
creates opportunities for our partners to increase revenue opportunities, lower
their cost of doing business, get solutions to market faster, and expand their
business networks.
Our partners are given flexibility to choose the level of
engagement with NESTS that best supports your business needs.
Dedicated
Training Team
Your business will be assigned to a dedicated team of
trainers and consultants and an account manager. Through our years of
experience, we have discovered that a team approach ensures constant
communication between your business and NE Software Training Solutions, LLC.
NESTS
Instructors
The NESTS training team has over fifteen (15) years of
computer training experience
-
from high-level IT professionals to end-users at all levels
-
and can handle all of your customers’ training needs.
NESTS’ instructors are thoroughly trained and certified in
their respective area(s) of expertise and provide the highest level of quality,
interactive and productive learning experience for students. Our instructors
are regularly tested and students complete an evaluation of each instructor at
the end of each course. We require our instructors to maintain a 90 percent or
higher student approval rating.
Benefits
·
Centralized coordination of your scheduling and training needs.
·
Consistent and convenient services for a complete training solution.
·
Custom curriculum development and delivery.
·
On-site training for your employees, customers or partners or at one of our
convenient locations.
·
Course schedules and outlines conveniently located on our Web site.
·
Registration made easy
- register online through our customized registration, call us via a toll-free number
or e-mail.
Components
·
Training Materials – NE Software Training Solutions will develop a full
training kit, including training materials, hands-on exercises and review
questions.
·
Training “E-mail Hotline” – To support your employees, customers and partners
in course-related questions. These
will be submitted to our trainer “hotline” with a guarantee 24-hour response
time.
·
Workshops – Our trainers will attend regular workshops and training session to
stay educated on new releases and updates of your software application.
Technical
Support
Overview
Leave
the support to us…
NE Software Training Solutions, LLC’s (NESTS) is dedicated
to helping customers resolve service issues in a timely fashion and insuring
client success.
NESTS provides telephone, email and on-site support to businesses and corporations.
Help Desk -
Supplementing
Many companies have their own internal help desk that do an
outstanding job of serving their users; however, during vacations or rollouts
of new software and hardware the demand can exceed what your staff can handle. NESTS
can provide trained help desk staff to supplement the full time help desk
making life for both the help desk employees and the users easier.
Help
Desk - NESTS
NESTS has a pay-per-incident help desk to which your company
can subscribe. Our help desk
supports a wide variety of applications. This
is especially valuable for post training.
Desk
Side Assistance
Desk Side Assistance positions a NESTS consultant among your
staff ready to answer spontaneous questions and solve problems on the spot. An
excellent service during times of migration, desk side assistance can also
perform the service of ad hoc training and troubleshooting rollout problems
Support Applications
We are currently
supporting all Microsoft Applications, Web design, Database, Programming, Quick
Books, Networking, E-mail, ACT!.
Proprietary
Software Support
As your
Authorized Training Center, NESTS provides telephone, email and on-site
support to your customers and partners. Our technical support philosophy
and proprietary methodology help us manage your business processes and
identify the impact of those changes in your
environment.
Our
technical support representatives are experts in your software application
and will provide best results.
Components
·
Phone 603-894-4801
·
8:30am to 5:00pm (EST)
·
E-mail support at support@nesoftwaretraining.com
·
Desk side assistance